Describe your problem
Choose what you need and write it the way you would explain it to a friend. Paid options have a fixed price and go through PayPal; free options get a written quote. I reply by email within one working day.
Helpful to include, if you have it
- The website address, if there is one
- What you expected to happen, and what happened instead
- When it started, and anything that changed around then
- Any error text, copied exactly